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    Upgrading/installing 8.7i. "Unable to find any qualifying product(s)."

      I have been trying to upgrade several machines from 8.5 to 8.7 using ePO 4.0, by deleting GUID or re-registering the dll's. but was unsuccessful. Finally I took a sample of 35 machines and got rid of 8.5i by running an automated script. Now those machines have no VirusScan, only the Agent [4.0.0.1444] is installed. EPO should automatically install the VirusScan 8.7i on it. If not it should install 8.5i on it and upgrade to 8.7i. But nothing is happening. I am not getting any major error messages either. Except one."Unable to find any qualifying product(s).".

      In the Agent log file, it says Initializing Update, Downloading package, Updated finished. But nothing happens. Any ideas??

      Using Agent Version [4.0.0.1444]

      EPO 4.0,

      DAT 5971

       

      Any help or ideas would be appreciated.

       

      Tuesday, May 04, 2010 2:02:01 PM  Info  Updater  Initializing update...
      Tuesday, May 04, 2010 2:02:01 PM  Info  Updater  Verifying catalog.z.
      Tuesday, May 04, 2010 2:02:01 PM  Info  Updater  Extracting catalog.z.
      Tuesday, May 04, 2010 2:02:01 PM  Info  Updater  Loading update configuration from: catalog.xml
      Tuesday, May 04, 2010 2:02:02 PM  Info  Updater  These updates will be applied if they are in the repository: Engine, DAT, VIRUSCAN8600.
      Tuesday, May 04, 2010 2:02:02 PM  Info  Updater  Downloading PkgCatalog.z.
      Tuesday, May 04, 2010 2:02:04 PM  Info  Updater  Verifying PkgCatalog.z.
      Tuesday, May 04, 2010 2:02:04 PM  Info  Updater  Extracting PkgCatalog.z.
      Tuesday, May 04, 2010 2:02:04 PM  Info  Updater  Loading update configuration from: PkgCatalog.xml
      Tuesday, May 04, 2010 2:02:05 PM  Info  Updater  Verifying V2engdet.mcs.
      Tuesday, May 04, 2010 2:02:05 PM  Info  Updater  Product(s) running the latest Engine.
      Tuesday, May 04, 2010 2:02:05 PM  Info  Updater  Downloading PkgCatalog.z.
      Tuesday, May 04, 2010 2:02:06 PM  Info  Updater  Verifying PkgCatalog.z.
      Tuesday, May 04, 2010 2:02:06 PM  Info  Updater  Extracting PkgCatalog.z.
      Tuesday, May 04, 2010 2:02:06 PM  Info  Updater  Loading update configuration from: PkgCatalog.xml
      Tuesday, May 04, 2010 2:02:07 PM  Info  Updater  Verifying V2datdet.mcs.
      Tuesday, May 04, 2010 2:02:07 PM  Info  Updater  Unable to find any qualifying product(s).
      Tuesday, May 04, 2010 2:02:07 PM  Info  Updater  Verifying VSE850Det.mcs.
      Tuesday, May 04, 2010 2:02:09 PM  Info  Updater  Update Finished

       

       

      Message was edited by: Aaresh on 5/4/10 3:18:58 PM CDT

       

       

      Message was edited by: Aaresh on 5/4/10 3:20:39 PM CDT
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