I wonder can you help.
We keep getting an error when doing an agent wakeup call saying "epo server is busy"
Here is an extract from an agent log:
1540 naInet Reading acknowledgement from ePO Server
2010-05-04 10:26:09 I #1540 naInet HTTP return code: HTTP/1.1 503 Service Temporarily Unavailable
2010-05-04 10:26:09 I #1540 naInet
2010-05-04 10:26:09 I #1540 naInet ePO Server is busy and not accepting anymore connections
2010-05-04 10:26:09 I #1540 naInet Received response [503 Server Busy] from ePO Server
2010-05-04 10:26:09 I #1540 naihttp failed to receive package..server is busy
2010-05-04 10:26:09 I #1540 naInet Uploaded file : C:\WINXP\profiles\All Users\Application Data\McAfee\Common Framework\Unpack\pkg00129174387694970000_3153.spkg to Server successfully
2010-05-04 10:26:09 I #1540 imsite NaInet library returned code == 12
2010-05-04 10:26:09 I #1540 naInet HTTP Session closed
2010-05-04 10:26:09 i #1540 Agent ePO Server is busy
2010-05-04 10:26:09 i #1540 Agent Agent communication session closed
Support have advised me to increase agent-to-server communication time from 60 mins to 180 mins.
+ add a second processor on to our ePO server and allow this 12 hours.
We have done all this but we are still getting the same errors.
It looks very similar to this reported problem:
however the only difference is we are running VS8.5patch 8, not VS8.7.
McAfee are also receommending patch 1 for ePO 4.5, as it apparently corrects an issue with reading PerfMon counters. However our servers are running Win2003 64bit, not 2008 as described in the knowledge base.
As I am waiting back from McAfee support for further instructions, can anyone else advise on this.
Please find further info:
2 WIN2003 64Bit servers (One is an application server and one holds SQLDB) Boh on SP2.
10,000+ clients in environment.
SQL Server running SP3.
Agent 4.00 patch 3
VirusScan 8.5i Patch 8
ePO 4.5 : Build 753.