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McAfee Secure sites help keep you safe from identity theft, credit card fraud, spyware, spam, viruses and online scams
2594 Views 2 Replies Latest reply: May 1, 2010 8:17 PM by Ex_Brit RSS
cothran64 Newcomer 1 posts since
May 1, 2010
Currently Being Moderated

May 1, 2010 2:24 PM

Why cant I update, reinstall, or even contact Mcafee support online?

I have purchased my McAfee virus scan thru Bank of America

and have it installed on 3 home computers. Two of them have windows 07 OS, and the third has Windows Vista OS. The computer with the windows vista OS has given a warning that it was unable to update and that the virus definitions are very old etc. I tried to prompt the update to no avail. I even uninstalled the program and then tried to reinstall it, only to receive the message that Internet exployer cannot  display the webpage. I tried to do the online chat with McAfee tech support only to receive the same message. Not sure how to resolve this issue, or even how to contact McAfee tech support to get their assistance to resolve it.. Any and all answers will be appreciated.

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