2 Replies Latest reply on May 1, 2010 1:15 AM by Peter M

    Is quarantined trojan still on my hard drive?

      Mcafee Security Center recently quarantined a trojan called Exploit-Eleono.  This being reported in the SEcurityCenter logs.  My question is whether this trojan is still on my hard drive. Does SecurityCenter quarantine and remove the trojan?  Or is there something I have to do to remove/delete it?  When I look in the directory shown in the log file, I can't find the file being called out.

       

      Another question that could be unrelated, but I put the two together because this started happening immediately after this trojan was found.  I am now receiving emails on a daily basis advertising sex enhancing drugs.  These usually end up in the spam folder and are a minor annoyance, but I found one today that said it was from my own email address.  I certainly don't want people getting these emails and thinking they came from me. Could there be a virus on my computer that's sending these emails unbeknownst to me?

       

      Thanks.

        • 1. Re: Is quarantined trojan still on my hard drive?
          Peter M

          When it quarantines something it encrypts it, so it is still on your hard drive albeit disabled.

           

          You can remove it by opening SecurityCenter (right-click or double click the taskbar icon)

           

          2009 products... click Advanced view bottom left

          Click Restore left

          Click Files right   (going frommemory, sorry if I missed a step)

          Remove the files from there.

           

          2010 products

           

          Click Navigation at top right

          Click Quarantined and Trusted Items (below)

          You can remove them from the various sections there. (Click to expand)

           

           

          Message was edited by: Ex_Brit on 01/05/10 2:12:15 EDT AM
          • 2. Re: Is quarantined trojan still on my hard drive?
            Peter M

            Just noticed your other question, sorry.  It's late and I am tired.

             

            Boot to Safe Mode (tap F8 repeatedly while booting up)

             

            Go to your hard drive in Computer (My Computer in XP)

            Right-click it and select Scan.

             

            See if anything else is detected.

             

            You may still have some spyware onboard in which case try one of the tools listed here.