1 Reply Latest reply on Apr 30, 2010 7:25 PM by k3tg

    Mcshield.exe has encountered a problem and needs to close

      I keep getting this message when I startup my computer, McShield.exe has encountered a problem and needs to close.

      this is the error signatureszAppName:Mcshield.exe  szAppVer:14.0.0.435 szModName:McShield.exe szModVer:14.0.0.435

      oflset:O0008473 or cflset:O0008473

      this is the erroe report content: C\DOCUME~1\David\LOCALS~1\Temp\WER51c8.dir00\Mcshield.exe.mdmp

                                                    C\DOCUME~1\David\LOCALS~1\Temp\WER51c8.dr00\appcompat.txt

       

      thanks for any help that you can provide