Hi guys, I appreciate your help in advance, hope to get a solutions for my problem.
I am using office 2007 and Windows 7 (64 bit). This morning I uninstalled the free trial McAfee antivirus software that came pre-installed with my new Sony Vaio notebook.
Outlook was NOT opened when I did this. however, whenever I open outlook now I am getting an error message telling me that:
Mskolplg.dll can't be loaded and has been disabled by outlook. It also asks me to contact the manufacturer for an update, if no update is available please uninstall the addin.
I went to Outlook-->tools-->trust center-->Add-ins and there was no trace for any McAfee addin!!!
Can someone PLEASE help me?? The above message appears whenever I open outlook now !!
as I said I uninstalled McAfee completely, correctly and did a restart normally after that.
error message attached
There must be some registry keys of mcafee still left in your pc. Please run the McAfee removal tool from this link http://service.mcafee.com/faqdocument.aspx?id=TS100507&lang=en_US&prior_tid=2&An swerID=16777216&turl==http%3A%2F%2Fkb.mcafee.com%2Finfocenter%2Findex%3Fpage%3Dc ontent%26id%3DTS100507%26actp%3Dsearch
and restart the computer.
Open outlook and kindly update me whether you still receive the error message.
Hi Dinesh and thanks for the help,
I am afraid the same error message appeared again even after downloading, running the tool and rebooting..
any other ideas please ?
<< I went to Outlook-->tools-->trust center-->Add-ins and there was no trace for any McAfee addin!!!
Note there's "Manage" scroll box in the bottom part of this page with default "COM Add-ins" selection.
Change this to "Exchange client extensions" and press Go. In a pop-up dialog uncheck McAfee Anti-Spam.
Outlook caches plug-in info, and somehow during uninstall this was not cleared.
Sorry for inconvenience.
Glad that your issue is resolved . . . . Do report back if you have any other issues.
McAfee Online Community Moderator
If you have already tried the fix by okv in this page , please follow the instructions here to uninstall and reinstall McAfee programs: