1 Reply Latest reply on Apr 28, 2010 10:03 AM by sgrimmel

    Blue screen caused by PSG.sys and mfehidk.sys



      When i googled around, i found this relevant thread : https://forums.checkpoint.com/forums/thread.jspa?threadID=9053&tstart=-1


      I have encountered the blue screen and after analyzed the minidump file, i found this information :



      BugCheck 10000050, [e7215000, 0, ba0fd67a, 1}


      Could not read faulting friver name

      Unable to load image mfehidk.sys Win32 error 0n2

      ** WARNING: Unable to verify timestamp for mfehidk.sys

      *** ERROR: Module load completed but symbols could not be loaded for mfehidk.sys

      Probably caused by : PSG.sys ( PSG+567a )


      Followup: Machine Owner




      For information, my current machine is installed with XP SP3. There is also McAfee VirusScan Enterprise installed.


      After googled around, i have found that this might be caused by some conflict with McAfee (mfehidk.sys) :


      http://forums.techguy.org/windows-xp/774545-solved-windows-crashes-often-blue.ht ml



      Hope that anyone can help me troubleshoot this issue, since it's causing blue screen almost frequently


      Thanks for your help


      hadi teo