This look is becasue of the new interface of your mcafee software. The version of your mcafee software is been upgraded and enhanced.Please check the following so that we could diagnose why you are unable to connect with websites .
1. Click start – click run and then type drivers
Open the folder “etc” -> open the file hosts“ with a notepad
Check whether the last line in the notepad is 127.0.0.1 and anything below this can be deleted.
2. Click start – click run and type cmd
In the command prompt window type ping download.mcafee.com and check whether you get a valid reply (and not 127.0.0.1)
Kindly check the same and get back to us so that we could proceed further .
Thanks for the help.
There was nothing else in the host file besides 127.0.0.1.
And I got a valid reply from the ping.
This is without Security Center installed. Do I need to do the same steps with it installed?
Any help on this?
I just reinstalled SecurityCenter again, hoping the problem had been fixed in an update. But it wasn't.
What's the deal? Is there a way to go back to the old (working) version?
Could you please confirm whether this happens with any particular browser ?
Have you tried connecting to McAfee websites with a different browser like (Mozila firefox,Chrome)
Also try connecting with any other antivirus websites and let me know the status.
McAfee Online Community Moderator