The disk info has been rubbished - you'll need to use a machine export. The pre-boot is unviable.
Would you please show that how can i solve this problem ?
Funny thing, I got this error too. Will see how recovery goes.
Since SbWintech did not show any useful information in Disk Information, I had to apply forced disk sector range decryption (prior to that I have checked if I can see first and last sector in encrypted partition in clear after decrypting workspace). After that finished, I have restored original MBR and removed network cable. Rebooted computer started Windows normally and I was able to check SbClientLog.txt file.
It was synchronizing well, until, suddenly showed:
Error during cryption [e002000e]: Sector chain is invalid
I still don't know what caused sudden change. But PC is recovered and running OK now.
There was also suggestion to perform Emergency Boot, but I did not try that.
I'm getting this error again. I encrypted the machine with EEPC 5.2.4. This is an OFFLINE installation set. The machine encrypted successfully. I restarted and logged on successfully to PBA. There are no errors in the Status/SBCLIENTLOG. Now I'm trying to use Safetech to decrypt the drive. I typed in the code of the day with no errors. When I try to Authenticate from SBFS, I am asked to enter a user name and password. Once I type in my credentials I get this error:
"Setting the disk key failed with error: E002000A" , Then I click OK and get another error: "Authenticating the user failed with error: E002000A".
Any ideas as to why I can't decrypt? Is there another way to decrypt? Thanks