1 Reply Latest reply on Apr 15, 2010 8:42 PM by Sailendra Pamidi

    why agents only update from master repository?

      Hi,

      maybe someone here can help me with this big problem

       

      we just update from epo 3.6.1 to 4.5 with agent 4, virusscan 8.7 and other programs.

       

      we are having the following problem with some agents:

      • a remote office has it own superagent repository
      • some agents after the update from 3.6 to 4.0 only try to update from master repository and not from local superagent repository
      • agent policy for that systems are configured that they only search for its local repository
      • i tried ping time, subnet distance, and repository list and no success

       

      checking a system files, i found that inside serversitelist.xml the local superagent repository was checked as disable.

      i copy the files related to force a siteinfo update(sitelistxml, reqseckey.bin and srpubkey.bin) and works for a moment

      now again is looking only for master repository

       

      i tried, uninstalling agent, deleting folders, reinstalling........ and the same problem

       

      what else can i check to force that this agents update from its correct repository and not from master repository?

       

      thanks for any help

       

      Raul