2 Replies Latest reply on Apr 14, 2010 10:05 AM by knip21

    ePO 4.5 patch 1 and non-compliance

      We just updated epo 4.5 to build 851 and now the majority of our campus is "non-compliant".  I am assuming this is due to the agent key updater in the new build?  We are running 8.7 patch 2 and epo agent 4.0.  Any help would be appreciated.

        • 1. Re: ePO 4.5 patch 1 and non-compliance
          Sailendra Pamidi

          You may want to review the criteria used for Compliance - the VSE and Agent Compliance dashboard is based on the criteria : of DAT version being within 3 revisions old of the master repository, and Virusscan being 8.5 or above. Additionally, agent is version 3.6 or above.

          Check if the machines which fall under the non-compliant list satisfy these criteria. you can edit the query to check if youu have specified a different criteria that may be causing systems to be flagged as non-compliant (for e.g.DAT not older than 2 revisions?).

           

          Also check if clients are able to communicate with ePO and are successfully updating the properties - DB\Logs\server.log can provide some clues if there is any failure in agent communication.

           

          HTH,

          Sailendra

          • 2. Re: ePO 4.5 patch 1 and non-compliance

            Thanks for the reply, but it turned out to be the agent key updater as i suspected.