Wow, nevermind. I figured it out myself.
Saved myself $89 too. Why do I have Total Protection, what am I paying for if
McAfee didn't bother protecting my PC in the first place --only to have to shell out another 90 bucks to solve the problem?
Sounds fishy to me.
And so I was told by the support tech to either shell out the money or go to the forum. But I think I figured it out for myself. And it was a rather silly question that should have easily been answered.
I mean I know it is impossible to catch every virus, but I think if something gets thru, the subscription we pay for should help without further charges.
Hmm. I think when my subscription runs out next year, I will consider another protection package.
I was wondering if you could possibly answer a question for me. It looks like you may have figured out what I have now been waiting 6 hours to get some sort of response to, via a post I made on community.mcafee.com.
I also ran the McAfee Stinger on my computer on our home computer (very high heuristics, report only, etc.) and returned a report of 8 Artemis trojans. Now I am wondering how to remove these trojans, since they only appear when I run the Stinger on report only. Do you happen to know the answer to this? I ask, because it seems like you do based on your inital post/question on here and then the response you posted to your own question.
Thank you in advance for any help you may be able to offer. I am anxious to get rid of these trojans, so I can resume using our computer as normal. Thanks again!