2 Replies Latest reply on Apr 12, 2011 10:11 AM by Sailendra Pamidi

    Strange behavior of McAfee Agent

    Guest88

      Hi

      In my environment ePO 4.5 patch1 (upgraded from 4 patch 6 ), MA4 patch3, VirusScan 8.7 Patch2.

      In ePO installed extensions: DLP3, Encrypted USB 1.2 and EEPC 6.0.1.

      I’m trying to use EEPC 6.0.1 Because MA 4.5 is necessary, this package loaded into Evaluation branch of repository. Upgrade MA from 4 to 4.5 on test machine working fine and all functions of new Agent perfect. Machine rebooted and tested again – all fine. Defined policy for EEPC, assigned users for pc and starting deploy EEPC. Both packages installed and at this point MA start to make troubles.

      Something on ePO server going wrong and packages not parsed in right way.

      Thanks for any advise.

      Alex

       

      Server log:

      20100324180133 I #5448 NAIMSRV  Received [MsgUpload] from pcn3496:{23BA3B0C-BC88-4141-9A54-3A5376D3D1CA}
      20100324180133 I #5448 MCUPLOAD Successfully disabled CA trust options.
      20100324180133 E #5448 MCUPLOAD Failed to send http request.  Error=12030 (12030)
      20100324180133 E #5448 NAIMSRV  ForwardDataChannelMessageToJava - Failed to send request, err=0x80004005, HTTP status code=0
      20100324180133 E #5448 NAIMSRV  Error sending data channel message to application server
      20100324180133 E #5448 mod_epo  Failed to process agent request
      20100324180133 I #5416 NAIMSRV  Received [PropsVersion] from PCN8475:{1072E98A-152C-40B0-BDBD-EC599AC87D47}
      20100324180133 I #5416 mod_epo  Signing agent response package with key IWuaEo0xZNDSUh6vlw5r28u8HJU=
      20100324180133 I #5400 mod_eporepo Received request, uri=/Software/SiteStat.xml, remoteIP=10.1.19.39

       

      Agent Log:

      Sending the next batch of 1 data channel items
      2010-03-24 18:01:44 I #3772 Agent Started processing a package..
      2010-03-24 18:01:44 I #3772 SpiPkgr Using sequence number 17
      2010-03-24 18:01:44 i #3772 Agent Agent communication session started
      2010-03-24 18:01:44 I #3772 Agent Package type is MsgUpload
      2010-03-24 18:01:44 i #3772 Agent Agent is connecting to ePO server
      2010-03-24 18:01:44 e #3772 Agent Agent failed to communicate with ePO Server
      2010-03-24 18:01:44 i #3772 Agent Agent communication session closed
      2010-03-24 18:01:44 I #3772 Agent Agent data channel communication failed, result=-2400
      2010-03-24 18:02:24 I #3840 Manage Failed to get path for Plugin <EEPC> error=-64
      2010-03-24 18:03:24 I #3840 Manage Failed to get path for Plugin <EEPC> error=-64
      2010-03-24 18:04:24 I #3840 Manage Failed to get path for Plugin <EEPC> error=-64
      2010-03-24 18:05:24 I #3840 Manage Failed to get path for Plugin <EEPC> error=-64