1 2 Previous Next 14 Replies Latest reply on Apr 5, 2010 2:32 PM by ozzell

    Total Protect Updates - why do they break Firewall Control

      Can anyone answer a question for me?

      Why oh why do I find that every time a new update for Total Protection 2010 is pushed down I can no longer get access to firewall options such as setting program permissions?

       

      I can do a fresh install, having uninstalled first, and the program permissions, access control and other options are all available. As soon as an update is pushed down they are removed. All I get is the ability to turn off / on the firewall (which actually does nothing anyway) or to restore defaults.


      Does anyone have a simple fix other than uninstall / reinstall? I have been on with the support people previously, and all I get is that "it will be fixed in the future, it is an issue with the scripting used"...

       

      Thanks

       

      I do not see reinstalling as a solution for what is quite obviously poor testing / development / quality control etc...

       

      OS: Windows 7 64bit

      Rest of PC: Not relevant

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