2 Replies Latest reply on Apr 1, 2010 1:19 PM by makhan

    agent 4.5 issues

      Hello everyone,

      This is my first post to McAfee communities. I jsut upgraded epo 4.0P3 to ePo4.5P1. I have had all clients with agent 4.0. I pused new agent 4.5 to all pc. Some of them updated and some did not. I am wandering why this happend.

      Second on some systems when I physically installed agent4.5 it seems to work fine and asap i push for update it gives me the eroor message which is as follows:

      McTray.exe has encountered a problem and needs to close. we are sorry for the inconvience"

      Not only that it will also crash windows explorer by saying:

      Windows has stoped windows explorer to protect your system

      Then it will resart expolrer and after 2-3 minutes mcafee AV will appear in the task bar.

      Soi really dont know what i am doing wrong. I have force uninstall the agent through cmd reboot the pc same thing. This error also appears when a users logs into the system first time. Please help

      Thanks in advance!