May I know what is the operating system of the compuer ?
Also , Is the computer up-to-date with windows ?
How old is the computer ?
Thank you very much for your reply!!
My computer is a Toshiba portege M800-107 and is about 11 months old. Operating system is windows XP.
I believe it is updated since automatic updates is on and I also update manually from time to time. However, there are two updates that fail to be downloaded and installed, "Microsoft .NET framework 2.0 service pack 2 update for windows server 2003 and XP x86" and "Microsoft .NET framework 3.0 service pack 2 update for windows server 2003 and XP x86". I dont know if this has do anything, but these are software optional and not high priority updates.
The computer came with McAfee installed. Recently, for some reason I had another problem, I could not do a manual virus scan (could not see the scan page) so I decided to uninstall and install it again. But this time I downloaded the software (which is an updated version than the one I had before) from McAfee download center using my subscription. Apart from the problem I described before (alert window not responding) the program works fine and I can also carry out a manual virus scan.
Awaiting your reply, thanks in advance.