- On computer that updates correctly, locate Sitelist.xml
VirusScan Enterprise 8.5i and later: ...\Documents and Settings\All Users\Application Data\McAfee\Common Framework VirusScan Enterprise 8.0i: ...\Documents and Settings\All Users\Application Data\Network Associates\Common Framework
- Copy Sitelist.xml to a portable media or network share that can be accessed by both computers.
- Copy the replacement Sitelist.xml to the Common Framework directory on the affected system.
Can you tell me which product you are using? This way I can move your post into the proper product area so others can find it and hlep you more easily.
You could try the following:
If you get a acess is denied message, please turn off access protection.
I've moved this to the VirusScan area.
I have tried that but it didn't work.
Could you enable log level 8 (see KB58966) and post McScript.log from one of the problem systems after you have made sure that the managed update task has run ?
Also, do you have ePO 4.5 and distributed repositories? Do you have McAfee FTP or HTTP site enabled as fallback in sitelist?