6 Replies Latest reply on Mar 31, 2010 11:56 AM by rickinil

    MY slow virus scan

      it seems to hang up at 17% at

      c:\systen volume information\tracking.log

      scan takes hours and never gets past this point

      what can i do?

        • 1. Re: MY slow virus scan
          Dinz

          Hi rickinil,

          The excessive time taken to complete virus scan might be co-related with so many factors including hardisk errors or system files  etc . . Could you please provide the following information so that we could make it simpler for your.

          What is the computer’s operating system ?
          Do you have any other security software installed ?
          How old is the computer ?
          Open security center and let me know the version of virus scan and DAT

           

          Regards,
          Dinesh K

          • 2. Re: MY slow virus scan

            ok im back

            WINDOWS VISTA  HOME EDITION

            on a 2gig emachine @ 2/3 yrs old

            only other ware is defender/window  turn off in hopes of resoving this

            scan version is 13.15.116

            ALL UPDATES ARE INSTALLED

            • 3. Re: MY slow virus scan

              This has been a problem for months.  After much searching, I have been unable to find directions to correct the problem.  McAfee does not appear to be interested in correcting the problem.   If there is a correction to the SLOW SCAN PROBLEM, please post it here immediately.

              • 4. Re: MY slow virus scan
                Dinz

                Hi rickinil and TX ROGER,

                 

                *Could you please let me know if the scan specifically stops at any location ?
                * Double-click the M icon in your taskbar.
                * From McAfee SecurityCenter, expand Virus and Spyware Protection.
                * Click Scan Your PC.
                * On the Scan Your PC page, click Run a custom scan.
                * Under Settings, deselect Scan using minimal resources and then try to initiate a scan

                 

                The speed of the scan should increase when the above option is de-selected

                 


                Regards,
                Dinesh K

                • 5. Re: MY slow virus scan

                  I did not say it "stopped".  It is SLOW.  If it were a specific file I could fix it myself.

                  • 6. Re: MY slow virus scan

                    ok

                    idid what you said above

                    but i also disabled screen saver- still

                    somewhat slow but it at least finshed the scan

                    and took about an hour maybe thats the apprpiate amount if time

                    idont know

                    i can live with that

                    now how can i program the ssaver to disable at time of scan?

                    thanks for  the input guys!

                     

                     

                    Message was edited by: rickinil on 3/31/10 11:56:33 AM CDT