This was a known behaviour with Patch 2. Infact, Every few seconds the Windows Action Centre would pop up alerts saying that the Virus and Spyware was turned off . In reality, Everything was running smoothly. This issue was supposedly taken care of with patch 3 but I havent come across the specified error myself.
I would make sure that my VSE console is showing its active and mcshield.exe is running in the processes. Then I would just disable the alerst from the Action centre. This happens due to an error in the communication between the VSE console and the Windows Action Centre.
I just did a clean install of windows 7 Ultimate 32 Bit, then I installed VSE8.7 Patch 2 Full package, then I installed patch 3.
Have done a few times actually (for other reasons).
I notices each time that the problem still occurs, it is not happening every few seconds, or at any regular intervals, the PC works fine after you first boot it and sometimes it runs happily for most of the day with no notifications.
However, it randomly will still pop up throughout the day, or when it has been to sleep for a while.
If it goes to sleep for a short time, it is ok, no problem, only if t sleeps for a couple of hours then it wakes up with the issue.
If it sleeps for nly 5 minutes it is "usually" ok, but sometimes not.
There is certainly still some issue with Patch 3 and the windows 7 action centre that needs to be addressed.
I guess the problem with turning action centre off is that, well, it is actually a usefull security tool as when you do actually get an infection that disables the on access scan (which I have seen many times), in those cases the action centre would sure be useful.
We only have a few Windows 7 PCs in the environment (this is part of testing), on the other PCs I have already disabled the action centre.
Since XP doesn't have an action centre, those Win 7 PCs are at no disadvantage, and it is not a major issue, but it would be nice if 8.7 worked properly with windows action centre by the time we deploy more Win 7 clients.
So just to feedback to anybody who is interested, there is still an issue with this.
Possibly a full installation with Patch 3 Full package may resolve when it is released (will have to wait and see). Certainly installing the patch over patch 2 didn't fix it, though it occurs less often it appears.
I have seen something similar with Vista x32 and Patch 3. When a laptop goes into Hibernation and is later restored, the alert pops up that AV is disabled - however the McAfee icon is correctly displayed etc.
Doesn't happen on every restore though.
Sounds to me like a potential issue with timing, ie Windows Security Centre checks at a time when the service is being started or something similar.
I'm also seeing these alerts from Action Center, when McAfee is clearing up and running fine. Already using patch 3, it helped for a while, but now I have hundreds of systems with this alert. My system has displayed this alert for hours now.
Windows 7 (64-bit)
VirusScan v8.7 w patch 3
AntiSpyware module v8.7
Epo Agent v4.5
Capture.JPG 44.6 K
Not sure if it helps anybody, but just an FYI, the problem seems to occur less if you do a clean installtion of patch 3 onto the PC.....
When I installed patch 3 on top of patch 2, the problem was reduced, but not elliminated.
When I do a clean install of windows 7 and then a clean install of patch 3 (full install package), the problem is reduced further (almost gone, but not 100%)
Well, since we haven't deployed windows 7 yet, just in testing, that won't be an issue for me, hopefully the issue will be totaly gone in patch 4
But if you already are running lots of PCs with windows 7, then it would be a hassle.
I think there is still a glitch there somewhere, but strangely it seems to depend on the upgrade path to patch 3.
It looks like patch 3 doesn't quite patch correctly or something.