1 2 Previous Next 12 Replies Latest reply: Nov 10, 2010 1:16 AM by adrian RSS

    Registry Mechanic errors on McAfee Total Protection

      Basic System information:  Windows XP Professional w/ service pack 3

       

      Registry Mechanic detects 6 errors it is unable to correct relating to McAfee software. All are considered "High Priorty" errors affecting my computer's system health. I have removed McAfee Total Protection twice and re-downloaded it. When McAfee software is removed the errors disappear, and re-appear when downloaded.  The computer is really slowed, I believe, by these errors, and sometimes does NOT boot up properly (seems to get stuck in booting up McAfees).

       

      Here are the error messages:

      High Priority: Highlighted value is missing or invalid

      HKEY_LOCAL_MACHINE\SOFTWARE\McAfee\MSC\Settings\ApplicationInfo\MPF

      High Priority: Highlighted value is missing or invalid

      HKEY_LOCAL_MACHINE\SOFTWARE\McAfee\MSC\Settings\ApplicationInfo\MSC

       

      High Priority: Highlighted value is missing or invalid

      HKEY_LOCAL_MACHINE\SOFTWARE\McAfee\MSC\Settings\ApplicationInfo\VSO

       

      High Priority: Highlighted value is missing or invalid

      HKEY_LOCAL_MACHINE\SOFTWARE\McAfee\SharedPackages\VSCore64

       

      High Priority: Highlighted value is missing or invalid

      HKEY_LOCAL_MACHINE\SOFTWARE\McAfee\SystemCore\VSCore\VirusScanner

       

      High Priority: Highlighted value is missing or invalid

      HKEY_LOCAL_MACHINE\SOFTWARE\McAfee\VirusScanner\Insta\Settings

       

      I have run McAfee's online technical diagnostic tools with the result being "no problems".

       

      I have chatted with someone from McAfee's technical services, online.  He (I think it was a he) told me it is not a McAfee problem, contact Registry Mechanic. I was not going to argue with him; however, it only occurs when McAfee's Total Protection is loaded on my computer (DUH). When McAfee's Total Protection is removed, no errors exist, and the speed is terriffic.

       

      Can anyone help?

        • 1. Re: Registry Mechanic errors on McAfee Total Protection
          Dinz

          Hi,

          Could you please confirm when actually the error appears, Is it when you run the registry mechanic ?
          Also let us know what is the Ram size of the computer and processor ?
          How old is the computer ?
          Confirm whether the system has any other security software installed ?

           

          Regards,
          Dinesh K

          • 2. Re: Registry Mechanic errors on McAfee Total Protection

            Dinesh,

             

            The errors become apparent after running Registry Mechanic.........the results, is how I got the exact information Posted.  However, the errors are NOT repairable by Registry Mechanic.

             

            The Computer is a Dell 8400 Pentium 4, 3.00GHz, approximately 5 years old with 4 GB of RAM.

             

            No other security software is currently installed.  All other security was removed before installing McAfee, however, I do have Spy Doctor installed but only run it when I feel I need to (not auto start-up).

             

            Previously installed software was Norton Works 2008 and Zone Lab Pro (firewall only).

             

            Let me know if you require additional information.

            • 3. Re: Registry Mechanic errors on McAfee Total Protection

              Hi

              I was wondering if there was any further response to this issue as I am also experiencing it.

              After running Registry Mechanic, 7 errors relating to McAfee Total Protection remained and could not be repaired.

              The PC is a Dell Dimension 8400 - about 6 years old, 1 GN RAM - Windows XP SP3

              Thanks

              Regards

              Grunwald

              • 4. Re: Registry Mechanic errors on McAfee Total Protection
                k3tg

                You mentioned you have previously uninstalled the software. I  wonder if you know about the MCPR removal tool located at the top of this page under Useful Links? It is used in addition to the normal uninstall via Add/Remove programs to clean out any remnants that remain behind that fail to remove otherwise.

                 

                Make sure you are up to dates with all of your Microsoft updates. Are you running Internet Explorer 8?

                 

                Try contacting Chat again and ask them to escalate this. Post the chat id here, so that Dinz or Bala can see and follow through. Maybe ExBrit or Peacekeeper will chime in and try to offer something else to help you.

                • 5. Re: Registry Mechanic errors on McAfee Total Protection
                  Ex_Brit

                  Stop using Registry Mechanic.  If it just removed orphaned entries it would be fine but it invariably removes important stuff along with the trash.

                   

                  Believe me, I learned that from bitter experience.  They promise you that your machine will work like lightning afterwards, well, maybe like 2% faster, but not everything else will work.

                   

                  In Registry Mechanic there is a restore function, I suggest you try that.   If things don't improve after a reboot then try using System Restore to before it happened and update McAfee immediately afterwards.

                  • 6. Re: Registry Mechanic errors on McAfee Total Protection

                    Hi Ex_Brit

                     

                    Thank you very much. I shall follow up on that advice

                     

                    Thanks again

                     

                    Regards

                     

                    Grunwald

                    • 8. Re: Registry Mechanic errors on McAfee Total Protection

                      Same here.

                      I just purchased a Lenovo Y560 8 days ago. Running Win7 Home Prem,IE8, i7, 8gb ram, 500gb HDD.

                      Registry Mechanic comes up with 16 loose ends for McAfee in Registry every time.

                      McAfee is an OEM install with Lenovo, so tying up loose ends on a new purchase lies with one or the other of the two.

                      Reg Mech has been superb.

                      I'm pasting in log to show what is hanging for McAfee to attend to. No need for any reply from anyone.

                      Software needs tidying up is all.

                      =======

                       

                      -------------------------------------------------------------------------------- --------------------
                      Version 10.0.0.132
                      -------------------------------------------------------------------------------- --------------------
                      Engine: 3.0.0.854
                      -------------------------------------------------------------------------------- --------------------
                      Start of Scan
                      10/27/2010 2:07:32 PM

                      Your System Information :
                      CPU: Intel Pentium
                      IE: 8.0.7600.16385
                      MEMORY FREE: 0
                      MEMORY TOTAL: 0
                      VIRTUAL FREE: 1926416
                      VIRTUAL TOTAL: 2097024
                      Windows 7 6.1 (7600) 
                      -------------------------------------------------------------------------------- --------------------
                      Running processes:                      Process ID
                      -------------------------------------------------------------------------------- --------------------
                      [System Process]                        0
                      System                                  4
                      smss.exe                                388
                      csrss.exe                               664
                      wininit.exe                             728
                      csrss.exe                               752
                      services.exe                            800
                      lsass.exe                               812
                      lsm.exe                                 820
                      winlogon.exe                            912
                      svchost.exe                             972
                      svchost.exe                             132
                      atiesrxx.exe                            548
                      svchost.exe                             892
                      svchost.exe                             1032
                      svchost.exe                             1080
                      svchost.exe                             1180
                      WTouchService.exe                       1248
                      svchost.exe                             1412
                      atieclxx.exe                            1424
                      wisptis.exe                             1544
                      wlanext.exe                             1664
                      conhost.exe                             1684
                      spoolsv.exe                             1776
                      svchost.exe                             1812
                      btwdins.exe                             1936
                      openvpnas.exe                           1972
                      hsssrv.exe                              2020
                      hsswd.exe                               2044
                      runservice.exe                          1240
                      LMS.exe                                 1464
                      mcsacore.exe                            1060
                      mfevtps.exe                             2076
                      Oasis2Service.exe                       2116
                      rundll32.exe                            2128
                      rundll32.exe                            2148
                      StartManSvc.exe                         2240
                      RegSrvc.exe                             2284
                      SeaPort.exe                             2308
                      sftvsa.exe                              2664
                      SlidebarNotifier.exe                    2688
                      svchost.exe                             2712
                      Pen_Tablet.exe                          2740
                      WLIDSVC.EXE                             2796
                      EvtEng.exe                              2828
                      mcshield.exe                            2872
                      mfefire.exe                             2916
                      sftlist.exe                             2980
                      WLIDSVCM.EXE                            1360
                      unsecapp.exe                            1372
                      WmiPrvSE.exe                            3120
                      IDVaultSvc.exe                          3260
                      McSvHost.exe                            3860
                      CVHSVC.EXE                              3940
                      svchost.exe                             4128
                      svchost.exe                             4384
                      taskhost.exe                            4668
                      wisptis.exe                             4804
                      dwm.exe                                 4812
                      TabTip.exe                              4832
                      explorer.exe                            4908
                      WTouchUser.exe                          5032
                      TabTip32.exe                            5096
                      svchost.exe                             4512
                      Pen_TabletUser.exe                      3012
                      Pen_Tablet.exe                          1728
                      RAVCpl64.exe                            5212
                      RAVBg64.exe                             5260
                      SynTPEnh.exe                            5296
                      SynBtnAsst.exe                          5316
                      iFrmewrk.exe                            5384
                      OnekeyStudio.exe                        5420
                      SynTPHelper.exe                         5560
                      utility.exe                             5608
                      OnekeySupport.exe                       5696
                      Energy Management.exe                   5708
                      ZuneLauncher.exe                        5728
                      BTTray.exe                              5832
                      IDVault.exe                             5844
                      IAStorIcon.exe                          5852
                      SSScheduler.exe                         5884
                      MuteSync.exe                            5892
                      YouCamTray.exe                          6040
                      unsecapp.exe                            6136
                      PManage.exe                             5404
                      BTStackServer.exe                       988
                      SlideNavVDM.exe                         1864
                      mcagent.exe                             492
                      SSDMonitor.exe                          4516
                      realsched.exe                           5508
                      SlidebarNavigator.exe                   5272
                      SearchIndexer.exe                       5904
                      MOM.exe                                 6048
                      BluetoothHeadsetProxy.exe               5432
                      CCC.exe                                 2900
                      openvpntray.exe                         6916
                      IAStorDataMgrSvc.exe                    6856
                      UNS.exe                                 7076
                      InputPersonalization.exe                5676
                      CenterStage.exe                         3844
                      PresentationFontCache.exe               6832
                      RegMech.exe                             6904
                      -------------------------------------------------------------------------------- --------------------
                      Sections Scanned:
                      -------------------------------------------------------------------------------- --------------------
                      DEEP -  1
                      Location: HKEY_LOCAL_MACHINE\SOFTWARE\McAfee\MSC
                      Value   : cobrespath = C:\Program Files (x86)\McAfee\MSC\oem\714-1\MscJsRes.dll
                      Parsed  : c:\program files (x86)\mcafee\msc\oem\714-1\mscjsres.dll

                       

                      DEEP -  2
                      Location: HKEY_LOCAL_MACHINE\SOFTWARE\McAfee\MSC\OEM\Manage\MUI\AppList
                      Value   : mshr = C:\Program Files (x86)\McAfee\MSHR
                      Parsed  : c:\program files (x86)\mcafee\mshr

                       

                      DEEP -  3
                      Location: HKEY_LOCAL_MACHINE\SOFTWARE\McAfee\MSC\OEM\Manage\MUI\AppList
                      Value   : mqc = C:\Program Files (x86)\McAfee\MQC
                      Parsed  : c:\program files (x86)\mcafee\mqc

                       

                      DEEP -  4
                      Location: HKEY_LOCAL_MACHINE\SOFTWARE\McAfee\MSC\OEM\Manage\MUI\AppList
                      Value   : mna = C:\Program Files (x86)\Common Files\McAfee\mna
                      Parsed  : c:\program files (x86)\common files\mcafee\mna

                       

                      DEEP -  5
                      Location: HKEY_LOCAL_MACHINE\SOFTWARE\McAfee\MSC\OEM\Manage\MUI\AppList
                      Value   : vso = C:\Program Files (x86)\McAfee\VirusScan
                      Parsed  : c:\program files (x86)\mcafee\virusscan

                       

                      DEEP -  6
                      Location: HKEY_LOCAL_MACHINE\SOFTWARE\McAfee\MSC\OEM\Manage\MUI\AppList
                      Value   : mpf = C:\Program Files (x86)\McAfee\MPF
                      Parsed  : c:\program files (x86)\mcafee\mpf

                       

                      DEEP -  7
                      Location: HKEY_LOCAL_MACHINE\SOFTWARE\McAfee\MSC\OEM\Manage\MUI\AppList
                      Value   : mpfdata = C:\Program Files (x86)\McAfee\MPF\data
                      Parsed  : c:\program files (x86)\mcafee\mpf\data

                       

                      DEEP -  8
                      Location: HKEY_LOCAL_MACHINE\SOFTWARE\McAfee\MSC\Settings\ApplicationInfo\mpf
                      Value   : HelpFile = C:\Program Files\McAfee\MSC\Help\mpf.chm
                      Parsed  : c:\program files\mcafee\msc\help\mpf.chm

                       

                      DEEP -  9
                      Location: HKEY_LOCAL_MACHINE\SOFTWARE\McAfee\MSC\Settings\ApplicationInfo\MSC
                      Value   : HelpFile = C:\Program Files\McAfee\MSC\help\msc.chm
                      Parsed  : c:\program files\mcafee\msc\help\msc.chm

                       

                      DEEP -  10
                      Location: HKEY_LOCAL_MACHINE\SOFTWARE\McAfee\MSC\Settings\ApplicationInfo\VSO
                      Value   : HelpFile = C:\Program Files\McAfee\MSC\Help\vs.chm
                      Parsed  : c:\program files\mcafee\msc\help\vs.chm

                       

                      DEEP -  11
                      Location: HKEY_LOCAL_MACHINE\SOFTWARE\McAfee\SharedPackages\CORE
                      Value   : Path = C:\Program Files (x86)\Common Files\McAfee\Core\mccore.inf
                      Parsed  : c:\program files (x86)\common files\mcafee\core\mccore.inf

                       

                      DEEP -  12
                      Location: HKEY_LOCAL_MACHINE\SOFTWARE\McAfee\SharedPackages\HWAPI
                      Value   : Path = C:\Program Files (x86)\Common Files\McAfee\HackerWatch\hwapi.inf
                      Parsed  : c:\program files (x86)\common files\mcafee\hackerwatch\hwapi.inf

                       

                      DEEP -  13
                      Location: HKEY_LOCAL_MACHINE\SOFTWARE\McAfee\SharedPackages\McSvcHost
                      Value   : Path = C:\Program Files\Common Files\McAfee\McSvcHost\mcsvchost.inf
                      Parsed  : c:\program files\common files\mcafee\mcsvchost\mcsvchost.inf

                       

                      DEEP -  14
                      Location: HKEY_LOCAL_MACHINE\SOFTWARE\McAfee\SharedPackages\MNALANG
                      Value   : Path = C:\Program Files (x86)\Common Files\McAfee\MNA\1041\mnalang.inf
                      Parsed  : c:\program files (x86)\common files\mcafee\mna\1041\mnalang.inf

                       

                      DEEP -  15
                      Location: HKEY_LOCAL_MACHINE\SOFTWARE\McAfee\SharedPackages\VSCore86
                      Value   : Path = C:\Program Files (x86)\Common Files\McAfee\VSCore\vscore.inf
                      Parsed  : c:\program files (x86)\common files\mcafee\vscore\vscore.inf

                       

                      DEEP -  16
                      Location: HKEY_LOCAL_MACHINE\SOFTWARE\McAfee\SystemCore\VSCore\VirusScanner
                      Value   : szLogFileName = C:\ProgramData\McAfee\VirusScan\Logs\%USERNAME%_ODS.Log
                      Parsed  : c:\programdata\mcafee\virusscan\logs\%username%_ods.log

                       

                      -------------------------------------------------------------------------------- --------------------
                      Version 10.0.0.132
                      -------------------------------------------------------------------------------- --------------------

                      End of Scan
                      10/27/2010 2:08:54 PM

                      Your System Information :
                      MEMORY FREE: 0
                      MEMORY TOTAL: 0
                      VIRTUAL FREE: 1923856
                      VIRTUAL TOTAL: 2097024

                      • 9. Re: Registry Mechanic errors on McAfee Total Protection

                        I agree so agree with Ex_brit. You should stop using that software, you're trading everything else for a slight boost of pc speed. Besides, I honestly think mcafee is one of the most reliable software I had. Well, not for the errors at least. Like other things, I also encounter mcafee errors at times, but I'm able to fix them in 5 ways including restarting pc, checking for updates, disabling other antivirus programs that might be causing conflicts, cleaning the registry and reinstalling mcafee.

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