1 Reply Latest reply on Mar 11, 2011 7:51 AM by michael.guido

    DLP 9.0 and TrueCrypt

      We have several external hard drives and USB keys that are encrypted using Truecrypt at the moment, however when mounting the encrypted drives on PC's that have device control on the PC locks up and the only way to recover from this is to turn the PC off (task manager is unable to end the task).

       

      Anybody solved this?

        • 1. DLP 9.0 and TrueCrypt
          michael.guido

          We've had the same issue in our Trust.  The machine had DLP 9.0.0.422 and McAfee Agent 4.5.0.1719.  We had the device itself excluded in the Device Definitions and Policies.  When the user tried to mount in TrueCrypt, it would hang and never respond again.  You'd have to shut the machine down (cold boot).

           

          Now that I've taken DLP off completely, he can mount and dismount with TrueCrypt fine.

           

          We did have some problems in the past with 9.0 versions (totally separate from this issue) so the user and I will probably put 9.1.0.522 onto the machine and see if it gets the same results.  And I'll bring his agent up to 4.5.0.1810.

           

          If anyone has some insight to this, I'm sure we'd be most grateful.

           

          M Guido