3 Replies Latest reply on Mar 19, 2010 10:49 AM by jhaynes

    Errors in completion of vulnerability scans since 6.8.2 upgrade

      Just throwing a question out here, has anyone observed the following after the 6.8.2 upgrade:

       

      Symptoms:  When multiple scans are launched (2 to 3), targeting 80-120 live hosts for a full vulnerability scan, the scans end into an "Error" state, after staying at the 'Finalizing Results' status.

       

      Logs: Entries seen in the Foundscan Logs have a consistent presence of:

       

      U16_C218_J2859_JN95 | 4 | FSScanCtrl | 0x04D8 | Updating threat index

      CFSDatabase::Job_UpdateThreatIndex | 1 |  | 0x04D8 | Data Service Exception ERROR (0x80040e31; IDispatch error #3121) : Timeout expired

      U16_C218_J2859_JN95 | 1 | FSScanCtrl | 0x04D8 | Data Service Exception ERROR (0x80040e31; IDispatch error #3121) : Timeout expired

      U16_C218_J2859_JN95 | 1 | FSScanCtrl | 0x04D8 | Retrying DB operation in 2296 ms with increased timeout value of 1800 seconds (30 minutes).

      U16_C218_J2859_JN95 | 1 | FSScanCtrl | 0x04D8 | Retrying pending DB operation.

       

      Observing the stored procedures in the database listing the dependencies to the UpdateThreatIndex process, we can see that the script was modified or received an update.

       

      These symptoms were not observed pre 6.8.2.

       

      Running one scan alone will give you success in completing the scan, however the logs still show this error.

       

      Has anyone observed this?