5 Replies Latest reply on Mar 22, 2010 1:14 AM by Sailendra Pamidi

    Fail to show agent log after upgrade to ePO 4.5

      I did a in-place upgrade from ePO 4.0 patch 3 to ePO 4.5 then upgrade it to ePO 4.5 patch 1.

      I have 90% of client using agent 4.0.0.1444

       

      Question 1:

      I can do the "Show Agent Log" on ePO 4.0 P3 but now I cannot after the migration. does anyone have a clue to it?

       

      Question 2:

      BTW, I have another question that after upgrade to ePO 4.5 P1. I had deploy the MA 4.5.0.1270 to some PCs and the installation complete without error. However, it prompt ASCI error "Agent failed to communicate with ePO Server". after checking the log file. it seems that the agent is trying to connect to the epo port 443 (my epo ASCI port is 1080, and I had disable the ASCI secure port on the server). old agent 4.0.0.1444 can still communcate with ePO 4.5 without error. Only 4.5.0.1270 have ASCI error.

       

       

      Message was edited by: KelvinCheng on 3/19/10 5:25:17 PM GMT+08:00