1 Reply Latest reply on Mar 15, 2010 8:00 AM by Dinz

    Cannot Download Purchase

      I purchased an additional McAfee protection for my older laptop after receiving my new one.


      After I click on Download, I get an error page that the link is broken. When I click to see why, it says "the webpage is not available."




      I cannot open this link.  Please help or advise how I can get a refund?






      Message was edited by: Dinz on 3/15/10 6:59:57 AM GMT-06:00
        • 1. Re: Cannot Download Purchase


          Could you please provide some additional information about the computer ;

          What is the computer’s operating system ? (Win xp/7/vista)
          How is the computer currently connected to internet  ?  (Wireless/cable)
          Do you have any other security software installed in the computer ?


          Dinesh K