1 Reply Latest reply on Mar 15, 2010 8:06 AM by Dinz

    Help with downloading my mcafee

      ok so i went on vacation and i came back 2 days ago.. before leaving mycomputer was fine and now it tells me im not protected so i did fix and it tells me to uninstall my antivirus .. so i did and when i try to reinstall it on the mcafee website (i bought it online) it says internet explorer can not display this page.. so i try with mozilla firefox and it works fine until i press download the DMsetup thing then it says C:/users/user2/downloads/dmsetup.exe is not a valid win32 application... please help i dont find it fair it doesent work i spent lots of money on this :S

        • 1. Re: Help with downloading my mcafee
          Dinz

          Hi,

          Sorry for the inconvenience caused in downloading the programs,

          Please follow this document here and restart the computer.
          Check for any third party security software and delete them from control panel & in C:/program files & common files.
          Run the preinstall tool from this
          link and try installing the programs ,

           

          Kindly report back if you come across any difficulties.

           

          Regards,
          Dinesh K