Yes, it's unfortunate but Data Backup and Restore is defunct. This was due to it becoming incompatible with the introduction of Windows 7. There are ways of accessing already backed up items though, see THIS document. What version of Windows are you using? I ask because most versions have built-in backup software in any case.
Thanks for the reponse.
I am still using Windows XP on two laptops and have a new PC with Win 7, but that one is really only used as a terminal with all the files accessed on the server which are automatically backed up.
The McAfee backup was the easiest and best that I have used, especially as it was part of something else I was already paying for! It was actually one of the reasons I changed over from my Norton subscription.
Any advice on a similar backup would be appreciated, thank you.
Here are a few suggestions to use which are probably better than XP's built-in backup software, but just in case you decide to try that, a guide to using it is here: http://support.microsoft.com/kb/308422 .
All are free, or at least were when I last looked.
GFI Backup (Home Edition)
This is so annoying! One of the reasons I bought McAfee was because someone told me the backup utility was good and my hard drive had just failed. Now I don't have the backup facility. I liked the ability to specify individual folders to back up. The Windows Vista backup utility is nowhere near as good. I chatted online with McAfee Support, they told me to re-install, I did but can't find the backup utility on the Total Protection Home Page (where he said it would be). Can anyone tell me where it is? Thanks
I know it's frustrating but there are other backup applications out there. I mentioned some above.
Link works, download and install is very easy. Unfortunately, all of my setting have been lost. I have a pretty extensive backup strategy along with several different drives and locations that will need to be reset, glad I have a journal of what was setup before
Thank you for providing several good links to backup programs.
As for McAfee, I am disappointed that local backup has been made "defunct". Now my new Win 7 PC does not allow backup to my network drives, unless I upgrade. Is this collusion? One reply from tech support says it was "not campatible with Win 7", another merely directs the user to the new replacement "online backup", an otherwise free service, limited to 2GB. Compare that to a typical 200GB drive, or the newer 1-2 TB drives. Inadequate at best. I'm still annoyed by puchasing the internet package for $40 in 2010 (with a rebate), and was automatically renewed for $80. Guess returning customers don't get a break.
In the industry, we used to call that kind of product management "vaporware" and "cost creep". So much for product loyalty. AMF.
Thanks again, Peter. No reflection on you. No shooting the messenger.
No it's not collusion, just fate and arbitrary corporate decisions unfortunately.
Do you own an external hard drive? I ask because I remember mine came with EMC Restrospect Express HD backup software which I already owned a license to anyway, but it and software like it are far more user-friendly and flexible than either Windows backup or McAfee's.