2 Replies Latest reply on Jun 6, 2010 12:46 AM by exbrit Branched to a new discussion.

    McAfee Scan stops at 96% and quits.

    mealohaoe

      I have tried to do a full scan manually and with the scheduled scan, but it keeps stopping at 96%.  I contacted McAfee chat yesterday, and whatever they did still hasn't fixed it.  It'll get up to some file named HKU\S-1-5-21.... and then just stop.  It doesn't freeze.  A window pops up just long enough for me to see the window, but not to read it and then the scan stops.  According to the Security center, I haven't had a full scan in 30 days.

       

      It was working fine until a month ago.  I looked back through some logs and found that there were a great number of Windows updates on 2/8, just three days after my last scan.  But, I don't know if they had anythign to do with it or which one it might have been.

       

      Any help would be great!