I've moved your post to the SecurityCenter area. Hopefully someone can help you soon!
Can you provide the exact error message you receive at the time of activation, so that we could proceed accordingly.
Also provide certain information pertaining to ;
The computer's operating system - (Win xp/vista/7)
What type of internet connection - (dsl/cable/wireless)
When I try to activate it I'm redirected back to the sky security centre. I log in using my master user name and password and the system then tells me that I need to be a sky broadband subscriber to have the service.
I assumed this was a problem at the sky end, but they say that it is mcafee that is redirecting me back to their p[age for my log in details, I've spoken to mcafee tech but they are as useful as a chocolate teapot!! started by telling me to turn my computer off and then on, just what they do when they have no idea!! I'm extremely frustrated with this at the moment and quite frankly mcafee are not doing themselves any favours by providing a product which won't work!!
OS is Vista Home Premium
Connection is a wireless DSL broadband connection
Sorry for the inconvenience in activating your subscription, and If you have contacted Tech support previously ,I would suggest, for subscripton related issues to contact mcafee customer service from here and they will provide you information on activation for sky broadband programs