1 Reply Latest reply on Feb 27, 2010 12:57 PM by exbrit

    i need help!!! downloading and installing issues!

      i got a brand new laptop yesterday. a gateway with windows 7. i have norton on here, but i like mcafee better! i have mcafee on my other laptop and the subscription i have is good for 3 pcs and ive only used 1. everytime i try to download it onto this laptop, it downloads the thing to install, but it wont open it. it did twice but it didnt do anything. it said installing but the bar was not moving at all. so i tried to download the customer service thing to talk to someone and those do the same thing. now i cant even open norton! im so confused that frustrates me and i have a bad temper. thats why i got a new laptop because i broke my old one!