4 Replies Latest reply on Mar 4, 2010 10:16 AM by Labnuke

    EPO 4.5 agent on Windows 7 reports Failed to restart Product Manager

    Labnuke

      The EPO 4.5 agent Version [4.5.0.1270] on this computer seems to work fine for a few days and then the agent log has multiple entries as shown below. We only have a couple of Win7 computers in the enviroment so still piloting EPO on these computers. This Win7 computer is marked as out of compliance due to DAT updates failing.

       

      Friday, February 26, 2010 11:38:09 AM
      Info
      Management
      Product Manager is no longer available
      Friday, February 26, 2010 11:38:09 AM
      Info
      Management
      Restarting Product Manager...
      Friday, February 26, 2010 11:38:09 AM
      Error
      Management
      Failed to restart Product Manager

       

      Any suggestions on how to troubleshoot this? The agent log file is attached for additional information.

       

      Thanks for the assistance.