2 Replies Latest reply on Feb 23, 2010 11:29 AM by Dinz

    Cannot display page?

      I have uverse and Im trying to set up mcafee pro but when i get to the download page and click download, a page immediately pops up saying "The web page cannot be displayed." I have seen this before when I am going to a different website but never when I am trying to download something. I have checked my internet settings and LAN settings and am still coming up short. Any help would be greatly appreciated. Thank you

        • 1. Re: Cannot display page?

          Hi,

           

          Check the date and time, if it is not correct, correct it and restart the computer

          What is the type of Operating system ? ( Windows XP / Windows VISTA / Windows 7 )

           

          What is the type of internet connection ? ( DSL / Dial-up / Cable / Wireless / Satellite )

           

          Open the internet explorer, hold the ALT key and press H , you will see help menu, select the ABOUT INTERNET EXPLORER

           

          Make a note of the following details :

           

          version
          Cipher Strength
          Product ID
          Update Version

           

          Get back to us with the above details

          • 2. Re: Cannot display page?
            Dinz

            Hi jwashbu23,

            Please let us know the above information along with;

            Did you perform any recent changes for the computer ?

            Do you receive any anonymous pop ups in the computer regarding a malware attack ?

             

             

             

            Moving thread to security center 10 - 2010

             

             

             

             

            Regards,

            Dinesh K