3 Replies Latest reply on Feb 22, 2010 1:03 PM by Sailendra Pamidi

    ePO 4.5 Agent fails to install "Failed to authenticate with remote system, system error: The network name cannot be found"

      Good morning.

       

      I hope someone can help me out.

       

      We have successfully been running ePO 3.6.1, and recently installed a new ePO 4.5 server. We're not concerned with history and are taking the opportunity to push both the 4.5 agent and VSE 8.7 from the new server. I have one or two workstations that, for the life of me, won't accept a new agent. If I look in the server, the failed install says "Failed to authenticate with remote system, system error: The network name cannot  be found". However all other workstations update correctly using the same domain credentials.

       

      Any ideas?

       

      Many thanks, in advance!

       

      Jim