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    CAN'T CONDUCT MANUAL SCAN OR INSTALL VIRTUAL TECHNICIAN

      System Info--2002 Computer. New motherboard & processer (ADM 64X2 dual core 5200+) 75GB,  Windows XP/5.1/2600--SP3,  Internet Explorer8.0--Qwest DSL--Yahoo.

       

      Recently "reinstalled" McAfee Total Protection, which now seems to be running & producing security reports & logs, however; it won't run either manual scan & when I try to tie into Virtual Technician its software won't install.

       

      Scan Error Message--An unexpected problem has occurred during your scan. Please click OK to go back to home page and try running the scan again.

       

      Virtual Technician Error Message--The Windows Installer Service could not be accessed. This can occue if Windows is running in Safe Mode, or if the Windows Installer is not correctly installed

       

      Help---Many Thanks

       

      Phil

       

       

      Message was edited by: hardpan on 2/23/10 11:46:54 AM CST
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