1 Reply Latest reply on Feb 23, 2010 6:01 AM by x-imikhlin

    McAfee firewall, virus protection and systemguard keep being disabled

      Hello

       

      I hope someone can help.  I recently installed McAfee and I think I may have a virus but McAfee can't find it.

       

      The symptoms are that McAfee tells me I am not protected and that I need to verify my subscription, when I click on verify a mesage comes back saying I am verified.  I keep enabling my McAfee firewall, virus protection and systemguard and then something keeps disabling them.  I have done numerous quick scans and full scans and nothing is reported.  McAfee Virtual Technician tells me I have no McAfee products installed.  When I tried to chat with someone online I got an error message "The instruction at 0x03a01ea8 referenced memory at 0x03a01ea8.  The memory could not be read."

       

      I'm now starting to get strange error message that I've never seen before when accessing web pages.

       

      I'm at a point where I don't know what else to do.  Can anyone help me?  I'm running XP SP3, have only recently updated to SP3 and have had no other malware on my laptop ever.