1 Reply Latest reply on Feb 21, 2010 9:14 AM by anandd

    "Application not found" please help!

    Carlymyles

      Hi there, the past couple of days my laptop has been acting strangely, I was having notifications about threats to my computer which I realised must be some form of virus which was confirmed using the free version of Spyware Doctor. I had completely forgotton my McAfee SecurityCenter ran out in December and have had no problems up until now, then today whenever I try to open a program the computer comes up with the file location and "Application not found".

      I just got another copy of the SecurityCenter but it's saying the same thing and I just have no idea what to do, any suggestions much appreciated!

        • 1. Re: "Application not found" please help!
          anandd

          Hi Carlymyles,

           

          I think you were indeed affected by a rogue variant of Fakealert, which shows up lots of threats and then prompts the user to buy the product.

          some of the fakealert variants check for exisiting AV softwares and do overwrite/disable them.

          Since your McAfee subscription ended in December, i suppose the rogue application has done a similar thing on your system. i feel your system is not fully cleaned up yet and there might be quite a few files or registry entries present which is not allowing Security Center to run and may be that is the reason you are getting an error "Application not found".

           

          Please contact technical support regarding this and also try booting your system in Safe mode and see if you can submit any suspicious files. Contact details below:

           

          Single User/Retail Customers:
          <http://service.mcafee.com/default.aspx>
          For Home Users, customers can call to 1-866-622-3911 to reach Technical Support.

           

          Regards,

          Anand