you probably just needed to do a fdisk/mbr (fixmbr etc) prior to the full restore - the error I expect was because the pre-boot code for EEPC was still there, but your restore was unencrypted and the files were not in the same place as expected.
You can use traditional image tool if you run it from WinTech CD after mounting encrypted disk.
When you restore from such image, you just need to fix MBR from Windows CD and you are ready. Disk won't be encrypted at that state, but should start encryption again, once successful sync with database occurs.
Otherwise, as you said, it is sector-by-sector approach.
This is good information.
But there are two way of backing up the HDD with Acronis.
One is to install Acronis on the pc then it runs while the pc is running and takes an image of the HDD.
In this case you have logged into EEPC and the files and folder are backup unencripted.
The other way is to boot from and Acronis boot CD and take an image of the encripted HDD.
If done this way and then restored will the restored drive work as it did and still have safeboot intact.
we here at HP also use EEPC but when i do the backup from my CD i only see one partion now on my HD and i know there are 2. The backup goes but then says my destination disk is Full and wont continue.. This is the same destination disk i ahave been using for a while. Souce disk is 150GB and destination is 500 GB so i have plenty of room.. i am using V2009... any ideas??
since you're backing up after booting off a CD? There's no EEPC code involved, so the problem must lie in your backup tool?
The backup tool won't be able to read the files on your machine since the disk is encrypted, and you didnt mention putting the drivers into the backup CD, using WinTech etc.
I can only assume your backup tool does not really like working with partitions that it can't read the files on?
Your backup tool is not compatible with encrypted disks. Can you read destination disk filesystem when you are running that CD?