1 Reply Latest reply on Feb 17, 2010 6:11 AM by YOGA*

    DMSetup.exe not a valid Win32 application error

    katevans

      Received the blue screen of death about 1 week ago and had to restore Windows XP from a disk.  Updated with service pack 3 and have recently installed Rapport.  I have now finally successfully uninstalled Rapport but now everytime I attempt to reinstall McAfee "McAfee Total Protection" via the DMSetup.exe I get the above error... DMSetup.exe not a valid Win32 application.

       

      If I attempt to load any .exe I get this error and if I attempt to load the McAfee security centre all I get is a white screen and nothing.  So I am unable to run any scans either.

       

      Would appreciate any feedback on this as I am now completely lost and afraid I'll download some other software that will kill my PC.

        • 1. Re: DMSetup.exe not a valid Win32 application error

          Check the date and time, if it is not correct, correct it and restart the computer

           

          * Click on start->control panel -> ADD/REMOVE programs and check for the following programs :-

          Adware SE Personal

          Anti Trojan Elite

          Avira AntiVir Personal - Free Antivirus

          Avira AntiVir Premium

          AOL Active Virus Shield

          Avast! Professional Edition

          Avast! Home Edition

          AVG Anti-Virus

          AVG Anti-Virus Free

          Kaspersky AVZ (Russian)

          BitDefender

          BitDefender Free Edition

          BluePoint Security

          BullGuard

          Clam AntiVirus

          CA Anti-Virus

          ClamWin

          Comodo AntiVirus

          Command Antivirus

          CyberDefender Internet Security

          Drive Sentry (antivirus & antispyware)

          Dr. Web

          Dr. Web CureIt

          Exterminate It!

          E-Set NOD32

          eScan

          Fortinet FortiClient End Point Security

          F-Prot Antivirus

          F-Secure

          GFI Mail Security

          G DATA Software

          Kaspersky Anti-Virus

          Malwarebytes' Anti-Malware

          MAXsecure AntiVirus

          Moon Secure Antivirus

          NOD32

          Norman ASA

          Norman Virus Control (NVC)

          Norton AntiVirus/Norton 360

          Outpost Security Suite

          Panda Antivirus

          Panda Titanium Antivirus

          Panda Cloud Antivirus

          PC Tools AntiVirus

          PC Tools AntiVirus Free Edition

          PC-cillin

          Proland - Protector Plus

          Quick Heal Total Security

          Rising Antivirus

          Sandbox (computer security)

          Sophos Anti-Virus

          Spybot Search & Destroy

          Symantec

          Trend Micro

          TrustPort PC Security

          Trojan Remover

          Untangle Gateway Platform Virus Blocker

          Vba32Antivirus

          VIPRE Antivirus + Antispyware (Sunbelt Software)

          ViRobot Expert

          VirusBuster

          Windows Live OneCare

          Webroot Spy Sweeper

          ZoneAlarm Antivirus

           

          If found any of the above uninstall it and restart the computer.

           

          Then get into ADD/REMOVE programs check for

           

          microsoft.net framework which should be version 3.5 (if not go to http://download.microsoft.com , click on popular downloads and download .net framework 3.5)

           

          and

           

          MSXML version 4.0 (if not follow the link http://service.mcafee.com/faqdocument.aspx?id=TS100495&lang=en_US&prior_tid=2&An swerID=16777216&turl==http%3A%2F%2Fkb.mcafee.com%2Finfocenter%2Findex%3Fpage%3Dc ontent%26id%3DTS100495%26actp%3Dsearchhttp://service.mcafee.com/faqdocument.aspx?id=TS100495&lang=en_US&prior_tid=2&An swerID=16777216&turl==http%3A%2F%2Fkb.mcafee.com%2Finfocenter%2Findex%3Fpage%3Dc ontent%26id%3DTS100495%26actp%3Dsearch to download MSXML 3&4)

           

          Please get back with the below mentioned details :-

           

          * What is the type of internet connection you have ? (DSL/DialUp/Cable/Wireless/Satellite)

           

          * What is the version of IE ?

          ( open internet explorer -> hold the ALT key and press H key in the keyboard, in the popup window select About Internet Explorer

           

          A new window opens were check the following :-

           

          • version
          • Cipher Strength
          • Product ID
          • Update Version )

           

          WITH REGARDS
          YOGA

           

           

          Message was edited by: YOGAPAARTIBAN PALANI on 2/17/10 6:11:31 AM CST