2 Replies Latest reply on Feb 24, 2010 2:12 AM by Dineshv

    Mcafee agent common framework returned error 8007005 @2

      Dear Ladies/Gentleman,


      Today Morning,


      I found one specific server is unable to downloading packages from EPO server. and further we have found below error


      Mcafee agent common framework returned error 8007005 @2


      Further we viewed the autoupdate log files it showing like this


      17/02/2010    11:51:36 AM    FIC\p105665    Starting task: AutoUpdate


      Optionally,


      We have tried to uninstall the Mcafee agent 4.0 in Server. Further we have found below error

       

      The windows installer service could not be accessed
      this can occur if you are running windows in safe mode or if the windows installer
      is not correctly installed. contact your support personnel for assistance


      Server product,


      We are using E-policy Orchestrator 4.5


      Client,


      VSE 8.7i as well as Mcafee agent 4.0


      Please help us what steps to follow to reslove this problem.


      Whether the problem is caused due to .dll files as well as windows Registry setting ?


      Thanks in Advance


      Yours faithfully


      Dinesh Vinay