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9315 Views 21 Replies Latest reply: Feb 28, 2010 3:46 PM by Ex_Brit RSS 1 2 3 Previous Next
Newcomer 11 posts since
Feb 16, 2010
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Feb 16, 2010 1:56 PM

Incompatible Software - Unable to continue installation of McAfee

Service Request 484570-455516374
Tier 2 sent me an email.......................

 

This is Manoj from McAfee Tier-2 Support, your case has been escalated to me with the issue that you are having trouble installing McAfee product because of detecting 3rd party incompatible application . We will be giving you a call back but you can try the below steps to resolve the issue. Please reply to this e-mail if the issue got fixed.

 

·         Download and saved the fix.bat_ to the desktop.

·         Rename the files to fix.bat

·         Run the bat file.

·         Try to download the McAfee product

 

      I am unable to download the file as my email blocks the attachment.  

 

      I have been trying to install McAfee on this comuter since last week and I have incompatible software and the install will not complete.

 

      Please help

      Jody

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