4 Replies Latest reply on Feb 13, 2010 6:16 AM by Seeker769

    Recently attacked, scans turn up nothing, is my pc safe?

      I recently went to a site called Grooveshark, I've used this site for over a year with no problems. But this time when I visited, a warning came up stateing : for security reasons all

      users need to upgrade to Flash 10 ( not exact wording ). I ignored the warning since I already have Flash10 and a few minutes later the site informed me my computer was infected.

        I immediatly disconected my modem, locked down my firewall, and ran a full system scan. The scan detected nothing, so I reconnected my modem, ran a quick scan, opened

      my firewall, and ran another Qscan, again with no items detected. So does this mean the attack was fake? Is my computer safe?

        • 1. Re: Recently attacked, scans turn up nothing, is my pc safe?
          Peacekeeper

          What was the name at the top of the message? Something like Mcafee security scan?

           

          http://community.mcafee.com/message/26659#26659

           

          Did you get flash 10 from the adobe site or follow a link?

          • 2. Re: Recently attacked, scans turn up nothing, is my pc safe?

            Flash 10 active-X came pre-installed on my laptop. The message warning me to upgrade, appeared to be directly from the site. It provided a link to upgrade, but I didn't use it, I just closed the window. The message telling me my pc was infected looked like an Internet Explorer window. I didn't click on any of the options it offered, fearing it was fake and may be a trap. Instead, I disconected my modem and performed the steps I mentioned above. Since the incedent I haven't noticed anything that would indicate my pc has a virus, but I thought it would be wise to ask people who know more about it.

             

            Thank you for helping me

             

            PS: I was denied access to the link you provided

             

             

            Message was edited by: Seeker769 on 2/12/10 7:46:27 AM CST
            • 3. Re: Recently attacked, scans turn up nothing, is my pc safe?
              Peacekeeper

              Sorry the link was to a moderator private area . When adobe installs (maybe when it updates as well) you get the option to install Mcafee security scan. It is set as default to install. It should not install if you have mcafee Virusscan already. As you think you did notinstall/update it best to follow the below steps. set yopur firewall to a tighter blocking setting as well.

               

              If you are worried re connecting to the net download the two free programs and stinger onto a usb stick on another PC and install from it.

               

              Initially ensure your windows updates are upto date This is important.

              Then try updating your dat files and rescan as a new 1 that covers the malware might be available. If that gives no joy then:---

              Try scanning your PC with Virusscan in safe mode.i.e.

              Tap F8 repeatedly while booting up. You'll get a boot screen with choices. Pick Safe Mode. Your PC will boot in a low resolution state as most processes wont be running.
              Go to "My Computer" (XP) or "Computer" (Vista), right-click the hard drive and select "Scan" from the drop-down menu.
              All you'll see is an extra taskbar icon which will show a progress report if you hover over it.

              Then if the problem has not been solved
              Download and run the Mcafee free stinger program
              http://vil.nai.com/vil/stinger/
              Set it to Report Mode (in Preferences) and post the logs of anything it detects.Run it in high sensitivity mode.

              If things are still unstable or your want a second opinion then to be on the safe side scan with the free versions of these tools:

              http://www.superantispyware.com/superantispywarefreevspro.html

              http://www.malwarebytes.org/mbam.php
              If malwarebytes was already installed and the virus could be protecting itself against it try this
              In order to get Malwarebytes running, you'll need to rename the executable.. If Malwarebytes is already
              installed, open the C:\Program Files\Malwarebytes Antimalware folder, then rename the "mbam.exe" file
              to something else, like "gogetum.com", then double click directly on the file to open the program.
              After updating the program, Run a full system scan using Malwarebytes

              Update both programs them before running them and let them clean anything they find. If they quarantine
              a file or fails to remove a file try to get a copy of it and send it to Mcafee using the virus submission path described here.
              http://service.mcafee.com/FAQDocument.aspx?id=TS100095

              You can also ask the Mcafee virus removal service to see if they can find anything. This is a fee payment service but can be refunded if nothing is detected.


              http://us.mcafee.com/root/landingpages/afflandpage.asp?affid=0&lpname=12982&aco= 0&cid=41260

              • 4. Re: Recently attacked, scans turn up nothing, is my pc safe?

                I made sure Windows was up-to-date, ran a scan on my HDD in safe mode, and downloaded/ran the stinger prog.  No items detected and my system is still stable. I'm satisfied my computer is clean.

                 

                Thank you for your help and for providing me with some peace of mind,

                 

                Chris