2 Replies Latest reply on Feb 10, 2010 5:36 AM by zeitter

    Windows 7 & ePo4.5 & Agent 4.5 & virusscan 8.7

      Hello,

       

      i have problem with the policy enforcement on a Windows 7 client.

       

      I use this versions:

      - ePolicy Orchestrator 4.5 (4.5.1.851)

      - Agent 4.5 (4.5.0.1270)

      - Virusscan Enterprise 8.7i (8.7.0.570)

      - AntiSpyWare Enterprise Modul (8.7.0.129)

       

      All installation processes are good and I didn't find any errors in the logs. Also the server registered the client correct an the communication between agent and ePolicy is good. But the virusscan didn't get any policies!

      I have tried to check some points:

      - re-installation

      - de-installation and new installation

      - agent reaktivation

      I check all points without any faults.

       

      The I search the kowlegde base, and get some information that the task have no entry for windows 7. I checked it, but this is not the error. I also recreate the task.

       

      Now I don't know what else I can do the resolve the problem.