2 Replies Latest reply on Feb 10, 2010 12:32 PM by Dinz

    Random trouble

    Conar

      Earlier this afternoon i was getting popups about windows anti virus it was pretty obvious it was a virus so i ran Mcafee and it found the virus but now it appears that most of my program won't open because they are apparently not associatend to the actual programs

      for example when i try to open internet explorer from my desktop it opens an "open with" box

      also with some other files a box pops up that says that the applications are not found

      does anyone know whats going on

        • 1. Re: Random trouble
          Conar

          also now mcafee wont open

          • 2. Re: Random trouble
            Dinz

            Hi Conar,

            Try to perform a scan in safe mode.

            Restart the computer and start tapping the F8 keys while the computer restarts , from the windows advanced boot menu select safe mode.

            Follow the prompts and when you are at the desktop, click M icon and run a full scan from mcafee.

            Note: Mcafee would give you a not protected message in safe mode , In safe mode, it gets disabled.

             

            Complete the scan ; restart the computer and check whether you are able to access all the programs or if the scan detects any malicious programs.

             

             

             

             

             

            Regards,

            Dinesh K