I'm a legal customer of Enigma Protector. I faces same problem on my Enigma protected application! Please solve this issue. I can not run. This is purely FALSE POSITIVE / FAKE ALERT.
I hope you should clear this isuue next coming days.
Thanks for your report. We apologize for any inconvenience this has caused.
In order for us to research this question, can you please send us a sample for analysis, in a password-protected ZIP file (password - infected). You can find detailed instructions for how to do this at
<http://vil.mcafeesecurity.com/vil/submit-sample.aspx>. Please add word "False" in the subject line.
Hi Patty, thanks you very much for the reply. I have sent few examples to email@example.com but with my experience I think that false positives will be eliminated exactly for these files, but not for the all Enigma protected. Users will still have problem after next protection...
That's really very difficult to detect viruses in protected files and I understand how it is difficult if the file is under packer/protector. As an easier decision I would suggest to detect any viruses in all files protected with the DEMO version, but solve false positives of the files protected with full licensed version.
Would be great and useful of somebody from McAfee reseach team contact me at firstname.lastname@example.org and I will send private information regarding hidden signatures of protector in protected files. In the signature you will be able to find version with that file is protected and some other info.
But regarding SPAM detection of my email, could you please advise how I can help to solve this problem?
Regards and thanks