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5050 Views 3 Replies Latest reply: Mar 5, 2010 4:14 PM by valuequest RSS
Newcomer 1 posts since
Feb 6, 2010
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Feb 6, 2010 12:17 PM

Deleting Old Cox Security Suite

I can't remove the old Cox Security Suite, powered by Ascentium, from my laptop. The uninstaller stops at "Disabling Services." Clicking on that brings up "Uninstaller", which says "The action cannot be completed because the other application is busy. Choose "Switch To" to activate the busy application and correct the problem." That has no results. My task manager shows a process called "syssvcnt.exe" , which associates with Ascentium, using around 50% of my CPU capacity, and "System ldle Process" using about the same. Needless to say, things happen Very Slowly!! Can I stop those processes, even in the face of the dire warnings that follow clicking on "end process?" Is there another way to get the processes stopped, the old security suite gone, and the new McAfee-driven Cox Security Suite installed?

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