Reason for the error messages:
1.Some Proxy servers are configured to require authentication with a username and password before allowing any network traffic through. While this is a valid configuration, the authentication requirement causes McAfee product downloads and updates to fail.When connecting to the Internet through a proxy, McAfee Updates displays No Update are available. As a result after 8 days, the McAfee protection status icon will be displayed in the system tray and when you open the security center you get the error as displayed : Your signature files are 8-29 days old.
2. And regarding Regarding McAfee Anti-Spam filtering content has not been updated for the last 7 days - Update Manager may be unable to update McAfee Anti-Spam if you access the Internet through a proxy server. If Anti-Spam fails to update under these conditions, McAfee SecurityCenter protection status will change from green to yellow.
Hence basically, being ain a dial up conection that is the reason it takes a long time to update the programs,before uninstaling and reinstalling we could try to update the programs once by checking the following;
1. Check whether the system clock is set right.
2. Check and delete if you have any other security software in C:/program files & common files.
3. Open IE click tools - click internet option , click content tab and check whether Content advisor is disabled
4. In the same window,Click connections - LAN settings and check proxy server is unchecked
3. Run the update tool from http://download.mcafee.com/products/licensed/cust_support_patches/MSCPRXFIX.exe. and restart the computer
4. Check for updates 7 let the updates complete s as the protection sstatus changes to a green check mark
Thanks Dinesh K,
I did everything you suggested. After I ran the update tool, I rebooted my PC, reconnected to the internet and ran "update" from the NcAfee icon in my task tray and the reply I got was the same reply that I get, nearly every time I force an update: "Your Programs are up to Date". And I was still at Protection Level Yellow. I spent several hours reading threads in Microsoft and using McAfee help and stumbled upon what might have been the problem. From Email & IM configure, I selected "advanced" under "Spam Protection is enabled" and noticed that "Update spam rules (in minutes)" was set to 120. I changed that to 30, as recommended by McAfee, and as soon as I did that my Protection Status changed to Green. BUT I'm not thoroughly convinced that that is what finally solved the problem because when I checked under "Anti-Spam" in the Installed Components, I noticed that
"Content Update" had changed from 1/12/2010 to 2/9/2010 5:26:31 PM and I had made the rule change, and the protection status changed to green, at 10:20 PM. My computer clock is accurate and I can't find a McAfee clock, so I don't know where the McAfee software gets it's date/times.
You did NOT answer one of my questions, which I really would like to know, for future use: If I get these errors again, and can't immediately fix them, what is the Risk if I elect to "IGNORE" them? Am I correct in thinking that Anti-Spam content is strictly about email content? And, is the rest of the Security Software working (checking for worms, virus's, etc), or once there is one part of the Security Center not working does the whole thing shut down?
thanks again for help
One way or another, at least you got me back in the Green!!!!