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213090 Views 430 Replies Latest reply: Jan 10, 2012 8:58 PM by Peacekeeper RSS Go to original post 1 ... 13 14 15 16 17 ... 44 Previous Next
  • alvinpenner Newcomer 2 posts since
    Dec 22, 2011

    - I have tried the above fix, and it does not work. After a few minutes the shortcut comes back automatically.

    - any new fixes available?

     

    - running Windows 7 (32 bit), McAfee Anti Virus Plus 11.0.649

    - registry says MSC_ShowDesktopIcon = invalid DWORD (32 bit) value after deleting entry

  • fhvned Newcomer 4 posts since
    Dec 22, 2011

    Actually, now that I've spent a few hours researching this problem, I've come to the conclusion that McAfee is doing something strange.  You can't convince me that the best software minds in the business can't figure out why a deleted icon keeps re-creating itself every time you re-boot.  I'm guessing they pretty much know what they're doing and this icon thing is a glitch in some sort of invasive code they've created to monitor computer activity.  Google is doing it with IQ programs on my Android.  This only started after applying the upgrade they kept popping up on my screen and now they're just trying to cover their *** with this crap about "the engineers know about it and it's being worked on"...

     

    Not good enough.  McAfee is gone from my system, for the first time in 10 years and replaced with bit defender.  Google the top ten anti virus programs for 2012 and you won't find McAfee even listed on most of them.  PC Mag lists it as # 7.

  • e_needsafix Newcomer 2 posts since
    Dec 22, 2011

    Come on McAfee!! I just re-installed your Anti-Virus software yesterday and now I have the "Never-Ending McAfee Desktop Icon" issue like so many others. Never had this problem until I re-installed your software yesterday. Spent hours looking for a soultion. THANK YOU FOR WASTING MY TIME! We'll see if I renew when my sibscription expires next time. I don't need software that sends me on a wild goose chase!

  • socal_mitch Newcomer 25 posts since
    Dec 21, 2011

    Mr./Ms. fhvned,

     

    I choose not to subscribe to the theory that it is all a conspiracy or ploy to get info off of our computers.    I believe that since this is a problem that occured before, more than likely a programer was super lazy and when creating new code simply cut and pasted some code from a previous version to include and/or try and enhance the new version they were working on without realizing that this code had this error.   Likely the changes that were made are different enough that the existing icon removal tool no longer has current information to remove the entry in the settings/registry. It will take somebody who is smarter than that lazy programmer, to discover what occured and update the icon removal tool so that it is effective once more.

     

    <tongue_in_cheek>But...on the other hand, I noticed that the two little dots used to separate the hours and minutes on my clock no longer flash.   Maybe that is another sign of this mcafee conspiracy.  After all, aren't they responsible for keyboards never being made with the "cents" sign anymore?</tongue_in_cheek>




    --Mitch

    Sent from the beaches of Orange County in sunny Southern California
  • ohheckyeah Newcomer 4 posts since
    Dec 22, 2011

    This is really simple.  Either McAfee undoes whatever the update did that causes this problem or I will find another virus program.  I've been a McAfee user for YEARS and have installed McAfee on many computers for many people but I don't appreciate any software overriding my commands like this.  It's ridiculous and it's unacceptable.  Either fix it or lose some customers. 

     

    Everything was fine until the latest update a day ago.

  • Ex_Brit Volunteer Moderator 59,556 posts since
    May 6, 2004

    I cannot believe the fuss over such a trivial matter...why don't you all apply for a job with McAfee?


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  • ohheckyeah Newcomer 4 posts since
    Dec 22, 2011

    I don't consider it a trivial matter when software overrides an action I have taken such as deleting an icon.  Why is it doing that?  Why should it even be ABLE to do that?  It doesn't speak well of  this forum when a moderator thinks a glitch in software we paid for is trivial.

  • randomuser Newcomer 2 posts since
    Dec 22, 2011

    McAfee deciding that I will have a shortcut to their software on my desktop reguardless of what I want is NOT a trivial matter ... not by a very very long shot.  Think about it ... that function to ensure that the icon exists on my desktop was thought about, bubbled up the feature list, agreed upon, discussed, discussed, discussed, assigned to an engineer, written, tested, checked, tested, checked in to production code and deployed.   It was NOT an accident - if it was, then the problem is considerably more serious that it appears.  It was a feature that someone thought was a good idea ... some one very very ummmm wrong.

  • acidcookies Newcomer 2 posts since
    Dec 21, 2011

    Although I really agree with the most part that this shouldn't be happening, let's stop breathing down their neck for a second, it's gonna choke em'. Bugs and glitches are a common thing not that it's fine that it is or that it should be but simply put, it exist, just like the iPhone, Windows, etc we still pay for them and live with the bugs, we're just gonna have to chill a bit on this one, they're priority is keeping our pcs safe from viruses and this is not as important. However, I think as users we have made it pretty obvious we'd like full control over our pc and we'd like Mcafee to get this thing fixed. Soon.

  • ohheckyeah Newcomer 4 posts since
    Dec 22, 2011

    I wouldn't be breathing down their neck so hard if not for the post by

    Doug Richards

    Sr. Tier III Engineer

    McAfee Technical Support

     

    Seriously?  You are going to tell me to just hide all of my desktop icons?  And then the moderator tells me this is trivial???? 

     

    No, I don't have to chill as I can take my business elsewhere.

     

    Since this has happened before McAfee should have been aware of the issue and made sure it didn't happen again.  These are the people I trust to take care of my computer security needs.

     

    Message was edited by: ohheckyeah on 12/22/11 8:50:26 PM CST
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