2 Replies Latest reply on Feb 1, 2010 4:15 PM by zjhunt

    McAfee was uninstalled without me doing it - can't reinstall

      I started to receive messages taht I had a virus so I went to run McAfee and found it no longer on my computer. I get McAfee as part of my AT&T account. I have a Windows xp system with FP3 installed and get regular updates. I also saw that I can no longer get Windows help - it just won't come up. So I downloaded McAfee from AT&T again and it won't install anymore saying Javascript is not working correctly anymore. So I downloaded Sun Java 6 and installed it, and McAfee still gives me the same message. So I can't get restore through help to reset the computer to an earlier date. So I downloaded the free copy of PC tools and it tells me I have an infection of Trojan and Adware. Of course, they want me to buy teh product to actually remove those infections, but do not describe any of the symptoms I have on my computer.

       

      Can anyone help with this?