0 Replies Latest reply on Jan 29, 2010 9:43 AM by cccc

    Update Errors

      hi

       

      We have VirusScan Enterprise 8.7.0i SP2 installed on ALL our WIN2000 SP4 server.

      Each time during signatures updates we're getting these messages in Event Log:

       

      Event Type:    Error

      Event Source:    McLogEvent

      Event Category:    None

      Event ID:    1008

      Date:        24.01.2010

      Time:        04:06:53

      User:        N/A

      Computer:    SRV

      Description:

      The McShield service terminated unexpectedly.

      Please review event 5019 or 5051 for details.

      The McShield service will be restarted in 5 seconds;

       

       

      Event Type:    Error

      Event Source:    McLogEvent

      Event Category:    None

      Event ID:    5051

      Date:        24.01.2010

      Time:        04:06:51

      User:        NT AUTHORITY\SYSTEM

      Computer:    SRV

      Description:

      A thread in process C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe took longer than 90000 ms

      to complete a request.

      The process will be terminated. Thread id : 1720 (0x6b8)

      Thread address : 0x77F88F13

      Thread message :

       

       

      What's wrong and howto solve these Problems?

       

       

      on 1/29/10 9:43:17 AM CST