4 Replies Latest reply on Jan 30, 2010 4:20 AM by Peter M

    Uninstalling VirusScan 4 from Win98? Help needed?

      Hello

       

      Dear community I have a old HP pavilion computer using Windows 98 SE that has McAfee VirusScan v4.0.2. Copyright (c) 1994-1998.

       

      What I need help with is removing the VirusScan. I see in McAfee's FAQs under (How to uninstall or reinstall McAfee products using Removal tool MCPR.exe) That the tool is not compatible with Microsoft Windows 98 or ME.

       

      Is there an old tool for this old windows 98 SE system to uinstall VirusScan? Or will the newer winXP & up tool work?

       

      Help needed?

      Thanks  AMcherdt

       

       


       

       

      on 29/01/10 7:41:36 EST AM
        • 1. Re: Uninstalling VirusScan 4 from Win98? Help needed?
          Peter M

          I'm sorry but support for both VirusScan 4 and Windows 98 was withdrawn ages ago and no removal instructions exist other than the normal method, whatever that is as I am not familiar with Windows 98.

           

          If the machine is capable I strongly recommend installing a supported operating system.

           

          If I find anything I will let you know but don't hold your breath.

           

           

          Message was edited by: Ex_Brit on 29/01/10 7:52:39 EST AM
          • 2. Re: Uninstalling VirusScan 4 from Win98? Help needed?
            Peter M

            OK, courtesy of Grif one of our Moderators from an old post regarding old VirusScan Enterprise but the procedure should be the same for the home version.:

             

            Manually  Removing McAfee VirusScan 4.0.x

             

            IMPORTANT: Before beginning to remove VirusScan manually from your computer be  sure to backup the Registry. This will safeguard your Windows  installation. You can recover your Windows configuration by restoring  the backup if something goes wrong.

             

            The instructions in this  document will guide you through deleting specific items from your  computer. If you are instructed to delete an item that you cannot find,  skip that step and continue with the next step. Some steps may not be  applicable to your installation of VirusScan.

             

            How to  Backup the Registry

             

            1. Click on the Start button.
            2.  Click on Run.
            3. Type in REGEDIT then click OK. The Registry Editor  will then appear.
            4. Click on the Registry pull-down menu then  click on Export Registry File. The Export Registry File dialog box will  then appear.
            5. In the File Name field type 'backup' (without the  quotation marks).
            6. In the Save In field be sure that Desktop is  selected (if it is not, click on the pull-down arrow and select  'Desktop.')
            7. Select 'All' in the Export Range groupbox.
            8.  Click on the Save button.

             

            You now have a backup of your Registry  saved as 'backup' on your desktop.

             

            NOTE: If you need to restore the  Registry you can double-click on the 'backup' file you created and it  will be restored. However, after finishing your editing and testing to  be sure all is running properly, please delete the 'backup' file so that  the old registry is not accidentally restored.

             

            How to  Edit the Registry

             

            1. Click the plus sign (+) next to  HKEY_LOCAL_MACHINE.
            2. Click the plus sign (+) next to System.
            3.  Click the plus sign (+) next to CurrentControlSet.
            4. Click the  plus sign (+) next to Services.
            5. Click the plus sign (+) next to  VxD.
            6. Single-click on VSHINIT so it is highlighted, then press the  Delete key on the keyboard to remove this entry.
            7. Now going back  up the tree structure, click the minus sign (-) next to VxD.
            8.  Click the minus sign (-) next to Services.
            9. Click the minus sign  (-) next to CurrentControlSet.
            10. Click the minus sign (-) next to  System.
            11. Click the plus sign (+) next to Software.
            12.  Single-click on McAfee so it is highlighted, then press the Delete key  on the keyboard to remove this entry.
            13. Click the plus sign (+)  next to Microsoft.
            14. Scroll down and click the plus sign (+) next  to Windows.
            15. Click the plus sign (+) next to CurrentVersion.
            16.  Single-click on Run so it is highlighted.
            17. On the right side of  the window, highlight and delete the following entries:
            AvconsoleEXE
            McAfeeWebScanX
            Vshwin32EXE
            VsStatEXE
            VsecomrEXE 
            18. On the left side of the window, single-click on RunServices so  it is highlighted.
            19. Highlight Vshwin32EXE in the right window and  press Delete. Highlight McAfeeWebScanX in the right window and press  Delete.
            20. On the left side of the window, click the plus sign (+)  next to Uninstall.
            21. Highlight and delete the McAfee VirusScan  folder.
            22. Now going back up the tree structure, click the minus  sign (-) next to Uninstall.
            23. Locate the folder named SharedDLLs.  Left-click once on the name of this folder so it is highlighted. Now  look on the right side of the screen. You will notice there is a Name  column and a Data column. Locate the following items under the Name  column and delete them.

             

            NOTE: In order to view the entire length of the  name column you will need to increase the size of the Registry Editor  window so it fills your whole screen. You may also need to increase the  length of the Name column by left-clicking the divider line located  between the Name and Data column headings, holding down the mouse  button, and dragging the divider line to the right.

             


            C:\WINDOWS\SYSTEM\MCAFECOM.DLL 
            C:\WINDOWS\SYSTEM\MCKRNL.VXD
            C:\WINDOWS\SYSTEM\MCSCAN32.VXD
            C:\WINDOWS\SYSTEM\MCUTIL.VXD 
            C:\WINDOWS\SYSTEM\VSHIELD.VXD
            C:\WINDOWS\SYSTEM\VSHINIT.VXD

             

            24.  If VirusScan 4.0.x is running on a network with a Microsoft Exchange  Server, do the following, otherwise skip to the next step:
            Moving  back up the tree structure, on the left side of the screen, locate  CurrentVersion and left click on the minus sign (-) next to it.
            Locate Windows and click on the minus sign (-) next to it.
            Click  the plus sign (+) next to Exchange.
            Click the plus sign (+) next to  Client.
            Single-click on Extensions so it is highlighted.
            On  the right side of the window, highlight and delete Exchange Scan.
            25.  Close the Registry Editor by clicking on the X in the top right corner.

             

            How to Edit the AUTOEXEC.BAT File

             

            1.  Click on the Start button.
            2. Click on Run.
            3. Type in SYSEDIT  then click OK. The System Configuration Editor window will appear. The  top window will be labeled C:\AUTOEXEC.BAT
            4. Delete the following  lines (if they exist) by highlighting the line and then pushing the  Delete key on the keyboard:
            C:\PROGRA~1\NETWOR~1\MCAFEE~2\BOOTSCAN.EXE  C:
            @IF ERRORLEVEL 1 PAUSE
            @ECHO OFF
            REM Environment Settings  For McAfee VirusScan
            SET PATH=%PATH%;C:\PROGRA~1\NETWOR~1\MCAFEE~1
            5.  Close the System Configuration Editor by clicking the X in the top  right corner of the large window. You will be asked if you wish to save  changes. Answer Yes.
            Restart your computer.

             

            How to  Delete McAfee VirusScan Files

             

            1. Double click the My  Computer icon on the Desktop.
            2. Double click the C: drive.
            3.  Double click the Program Files folder.
            4. Double click on the  Network Associates folder.
            5. Single click on the McAfee VirusScan  folder so it is highlighted.
            6. Press the Delete key on your  keyboard.
            7. A box will appear asking you if you're sure that you  want to delete these files. Click the Yes button.
            8. Once the folder  is deleted close all open windows until you are back on your desktop.

             

            How  to Delete the McAfee VxD Files

             

            1. Click on the Start  button.
            2. Highlight Find then click on Files or Folders. The Find  Files dialog box will then appear.
            3. In the Named field type in  MCAFECOM.DLL then click the Find Now button.
            4. The computer will  then search for the file. When the file is found it will be displayed at  the bottom of the dialog box.
            5. Once the file is found right-click  on the small icon to the left of the file's name. A pop-up menu will  appear.
            6. Left-click on Delete to delete the file. Answer Yes to  any prompts about deleting the file.
            6. Repeat steps 3 - 6 for the  following files: MCKRNL.VXD, MCSCAN32.VXD, MCUTIL.VXD, VSHIELD.VXD,  VSHINIT.VXD.
            7. Once all of these files have been deleted close the  Find Files dialog box by clicking the X in the top right corner.

             

            How  to Remove McAfee VirusScan Shortcuts

             

            1. Right click on  the McAfee VirusScan Central shortcut on the desktop (if it exists).
            2.  A pop-up menu will appear. Left-click on Delete to remove this  shortcut.
            3. Click on the Start button.
            4. Highlight Settings  then click on Taskbar & Start Menu. 5. The Taskbar Properties dialog  box will then appear.
            6. Click on the Start Menu Programs tab.
            7.  Click the Remove button. You will then see a list of several folders  and shortcuts.
            8. Locate the McAfee VirusScan folder and single  click on it so it is highlighted.
            9. Click the Remove button to  delete this folder.
            10.Click the Close button followed by the OK  button.

             

             

             

            VirusScan 4.0.x has now been removed from your  computer.
            _____________________

             

             

            Message was edited by: Ex_Brit on 29/01/10 8:23:52 EST AM
            • 3. Re: Uninstalling VirusScan 4 from Win98? Help needed?

              Thanks Ex_Brit very much for the info!

              I will get to work on this and try and see how things go. Just trying to put a new anti-virus program on it but first the old one has to go.

               

               

              Again thanks for the help,much appreciated!