Have you requested and applied your license from firstname.lastname@example.org ?
If you did apply it already, it's possible they didn't enable the Remediation & Threats, so you will need to re-request it. Be sure to let them know it's missing those modules. I belive they are pay-for modules, so unless your grant # shows you've purchased them, they will not cut the license for it.
If you continue to have problems, please be sure to open a service request:
For contact details:
- Go to: http://www.mcafee.com/us/about/contact/index.html
- Non-US customers - select your country from the list of Worldwide Offices.
Log in to the ServicePortal at: https://mysupport.mcafee.com:
- If you are a registered user, type your User Id and Password and click OK.
- If you are not a registered user, click New User and complete the required fields. Your password and login instructions will be emailed to you.
I had done it on the old Foundstone version.
Have I lost the licensing after the upgrade to 6.8 version?
Depends on which version you upgraded from. To troubleshoot the issue, please open a Service Request as I originally suggested. This isn't something that can be easily answered in a community forum.
I received the new license code and not worked. I have upgraded the version 6.5 to 6.8, probably I have forgot some specific configuration or it is a upgrade problem that occurred with my appliance.
I will open a service request.
I have applied the new license file that I received from the McAfee Support and now the Remediation option is working Ok!
Good to hear. I'm glad it worked out.
have a great day!